Thursday, December 15, 2011

Generation Y Fails In Privacy; 3 Reasons Why

Critics of Generation Y level statements that tend to be true about young people in general; for instance, young people tend to be entitled, and Echo Boomers certainly are. One criticism of Generation Y that I would offer, though seldom mentioned by critics, is disrespecting privacy. An article on IT rules briefly mentions this from a study:

Even worse, one out of three college students revealed that they do not think about privacy nor do they mind sharing personal data online. These respondents also said that they believe that privacy boundaries are loosening.

Yet, one in four experience identity theft before the age of 30, while at least two out of five college students know of friends or family members who have experienced identity theft.

"To us, there is a disconnect here that people are sharing so much but they're seeing grave consequences," Olechowski said.

Based on observations (my own and others), I would adduce that some Echo Boomers either take their privacy for granted, or fail to understand the importance of privacy. This social trend is new as privacy has historically been a right that Americans value. On top of that, philosophers throughout history (Solomon, Plato, Nietzsche, Tzu) advise reticence.

Humorous Story

A while ago I watched Into the Wild with friends and their takeaway of the movie was to share experiences with others. Obviously there is some truth to this, but this can also be taken too far. Echo Boomers love this movie because it justifies their social media attention craze - "I'm sharing my experiences with others!" In most cases, they really value attention. Think about activities that Echo Boomers don't share and it's often because it doesn't get attention or it gets the wrong kind of attention.

For people who've traveled to other cultures, they see this contrast. In the US, you show off as much as you have - and Echo Boomers take this very far. However, this could get you killed in other countries. If you have resources, you live as if you don't have resources. You also don't overshare details because this could also endanger you (or be misinterpreted). The reason why I bring this up is that Echo Boomers will often state, "Everyone wants attention." This is completely false! There are many people who want to stay far away from attention.

Why Echo Boomers Don't Value Privacy

So why do Echo Boomers share so much personal information and fail to respect their own and others' privacy? 3 possible reasons:

  1. Information is being used as a way to obtain mass attention (ie: "attention-whoring"), not necessarily to inform people of something valuable (ie: "Facebook IPO set at $[x] billion").
  2. Assuming the previous reason, this would mean that private information would receive more attention than common information. For instance, seeing something unusual at the mall is less amazing than engaging in borderline illegal behavior. The latter, in the past, might remain unmentioned, but in a world where everyone is shouting at the top of their lungs for attention, the latter stands out. In a battle for attention, you got to stand out!
  3. Assuming the previous two reasons, value is perceived as a concept determined solely by others. For instance, if most of your friends think your experience was awesome, it's awesome, even if you didn't necessarily think your experience was awesome. In other words, you don't determine value; others determine value for you (based on popularity). Technology changes the dimension of social relationships, and privacy (like empathy) is one of those factors. I realize this is an extremely philosophical point but if you stop and think about this point, it has powerful indications about Echo Boomers (and value in general).

I'm not writing that any of these are true in objective reality. These are how Echo Boomers see privacy - they don't value it. Privacy to an Echo Boomer is a lack of attention. They want attention! They're concept of value is centered around what other people value. This is why attention whoring is so popular among Echo Boomers.

What Will This Mean For Businesses?

What this means going forward is that Echo Boomers are going to think that others' business is their business. This won't only affect laws, it will affect businesses. Echo Boomers won't think that your business should be private, especially if they think their peers should know. They will make moral judgements on the basis of what their peers think. This also will affect Echo Boomers themselves because their peers' view of what they do will affect their own view. Suppose that an Echo Boomer has an amazing night but his friends think he wasted his time. His view will change because of how his peers think, not because of what he thinks. Therefore, it's not what an Echo Boomer thinks about your product, it's what Echo Boomers think about your product.

This is why social media use is so popular with Echo Boomers - they are very concerned with what their peers value. A generation that cares little about what others think would rarely share their life. This is both positive and negative. On the one hand, this could be extremely negative for businesses when it comes to protecting private information. On the positive, you only need to get so many Echo Boomers vocal about your product before they share it with their network and convince other Echo Boomers it has value.

As to how this all plays out in the long run, see the Eastern Bloc and Soviet Union from history.